Contact Us

At Baltany, our commitment to high quality, the pursuit of excellence in watchmaking craftsmanship, and our dedication to customer satisfaction set us apart. Baltany Watches is dedicated to providing a delightful shopping experience for watch enthusiasts. We understand the importance of communication and ensure that you have multiple channels to reach out to us.

Baltany Watches Customer Center

Room 304, Block B, Zhaochang Building, No. 8 Shuanglong Road, Xiaobian Community, Chang\'an Town, Dongguan City, Guangdong Province, China

Postal Code: 518116

Inquiries & Feedback

If you have questions about your order or need help with the purchasing process, our professional team is ready to assist you at any time. We also welcome your feedback and suggestions for our brand or design. Please reach out via the email below:

Email: info@baltanyofficial.com

Customer Support

Our dedicated customer service team at Baltany is always ready to address your concerns and provide support. If you have any questions or need assistance regarding our products, warranty, or after-sales service, please contact us through the following means:

Email: support@baltanyofficial.com

Business Cooperation

Baltany values mutually beneficial partnerships and welcomes long‑term cooperation with those aligned with our brand vision. Reach out via the email below for high‑quality watch OEM orders (we own our factory), authorized dealer applications, creator/media collaborations, or brand marketing suggestions.

Email: marketing@baltanyofficial.com

If you have registered as a user on our website, you can also submit feedback or new tickets through the user dashboard. Our after-sales team will respond to you promptly upon seeing your message.

If you have any suggestions, opinions, or questions, we also welcome you to submit them through the following form. We will respond to you promptly via email.